---
description: Compare Delighted vs Merren. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Delighted vs Merren Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Delighted \<span\>vs\</span\> Merren](https://www.capterra.ie/compare/157973/1035625/delighted/vs/merren)

# Compare Delighted vs Merren

Canonical: https://www.capterra.ie/compare/157973/1035625/delighted/vs/merren

> Detailed comparison between Delighted and Merren. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Delighted | Merren |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 57 | 8 |
| **Starting Price** | US$134.00 | US$49.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### Delighted

Any size organization that wants to collect, analyze \&amp; distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.

### Merren

Merren is for organisations and brands that want to conduct surveys and research on their target market and customers with interactive and highly responsive platforms \&amp; tools.

## Key features

### Delighted

- CRM
- Customer Experience Management
- Dashboard
- Feedback Management
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- NPS Survey Structure
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Site Intercept Survey
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Merren

- CRM
- Customer Experience Management
- Dashboard
- Feedback Management
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- NPS Survey Structure
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Site Intercept Survey
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Delighted Profile](https://www.capterra.ie/software/157973/delighted)
- [View Merren Profile](https://www.capterra.ie/software/1035625/merren)
- [View Original Comparison](https://www.capterra.ie/compare/157973/1035625/delighted/vs/merren)

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