---
description: Compare Dynamics 365 vs Bigin by Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dynamics 365 vs Bigin by Zoho CRM Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/32623/it-ticketing-systems-software/software) > [Dynamics 365 \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.ie/compare/157279/204998/dynamics-365/vs/bigin-by-zoho-crm)

# Compare Dynamics 365 vs Bigin by Zoho CRM

Canonical: https://www.capterra.ie/compare/157279/204998/dynamics-365/vs/bigin-by-zoho-crm

> Detailed comparison between Dynamics 365 and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Dynamics 365 | Bigin by Zoho CRM |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 5811 | 724 |
| **Starting Price** | US$50.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

## Key features

### Dynamics 365

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Opportunity Management
- Project Management
- Real-Time Data
- Reminders
- Scheduling
- Status Tracking

### Bigin by Zoho CRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Opportunity Management
- Project Management
- Real-Time Data
- Reminders
- Scheduling
- Status Tracking

## Links

- [View Dynamics 365 Profile](https://www.capterra.ie/software/157279/dynamics-365)
- [View Bigin by Zoho CRM Profile](https://www.capterra.ie/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.ie/compare/157279/204998/dynamics-365/vs/bigin-by-zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Dynamics 365 vs Bigin by Zoho CRM Comparison - Capterra Ireland 2026","description":"Compare Dynamics 365 vs Bigin by Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/157279/204998/dynamics-365/vs/bigin-by-zoho-crm","about":[{"@id":"https://www.capterra.ie/software/157279/dynamics-365#software"},{"@id":"https://www.capterra.ie/software/204998/bigin-by-zoho-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/157279/204998/dynamics-365/vs/bigin-by-zoho-crm#breadcrumblist"},"@id":"https://www.capterra.ie/compare/157279/204998/dynamics-365/vs/bigin-by-zoho-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"Dynamics 365","description":"Microsoft Dynamics is a business management solution that enables users to make important business decisions. Microsoft Dynamics works with familiar Microsoft software-easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes that helps drive business success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1754fe1a-5832-4a17-8034-6ed232603406.png","url":"https://www.capterra.ie/software/157279/dynamics-365","@id":"https://www.capterra.ie/software/157279/dynamics-365#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":5811},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"Bigin by Zoho CRM","description":"Bigin by Zoho CRM is a customer relationship management system tailored for small businesses to streamline sales, marketing, and customer service. Its intuitive pipeline management tracks opportunities across sales stages with customizable workflows. The platform helps teams centralize customer data, consolidating records and files in one location.\n\nIt supports multichannel communication via email sync, built-in telephony, and WhatsApp integration, while connecting with tools, such as Google Workspace and Zapier to boost automation. It includes various features, such as email workflows, lead assignment, and stage-specific actions.\n\nBigin also offers tools for scheduling calls, tasks, and events, with reminders to stay organized. Its mobile app ensures access to customer data on the go.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15e7733a-538c-431f-96d8-917898e27b9a.jpeg","url":"https://www.capterra.ie/software/204998/bigin-by-zoho-crm","@id":"https://www.capterra.ie/software/204998/bigin-by-zoho-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":724},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ie/compare/157279/204998/dynamics-365/vs/bigin-by-zoho-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"Dynamics 365 vs Bigin by Zoho CRM","position":3,"item":"https://www.capterra.ie/compare/157279/204998/dynamics-365/vs/bigin-by-zoho-crm","@type":"ListItem"}]}]}
</script>