---
description: Compare Cisco Unified Communications Manager vs 3CX. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cisco Unified Communications Manager vs 3CX Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [Cisco Unified Communications Manager \<span\>vs\</span\> 3CX](https://www.capterra.ie/compare/157096/158704/unified-communications-manager/vs/3cx)

# Compare Cisco Unified Communications Manager vs 3CX

Canonical: https://www.capterra.ie/compare/157096/158704/unified-communications-manager/vs/3cx

> Detailed comparison between Cisco Unified Communications Manager and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Cisco Unified Communications Manager | 3CX |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 78 | 467 |
| **Starting Price** | - | US$350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Cisco Unified Communications Manager

\-

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### Cisco Unified Communications Manager

- API
- Access Controls/Permissions
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Communication Management
- Conferencing
- IVR
- Mobile Access
- Multi-Channel Communication
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Voice Mail

### 3CX

- API
- Access Controls/Permissions
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Communication Management
- Computer Telephony Integration
- Conferencing
- IVR
- Mobile Access
- Multi-Channel Communication
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Voice Mail

## Links

- [View Cisco Unified Communications Manager Profile](https://www.capterra.ie/software/157096/unified-communications-manager)
- [View 3CX Profile](https://www.capterra.ie/software/158704/3cx)
- [View Original Comparison](https://www.capterra.ie/compare/157096/158704/unified-communications-manager/vs/3cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Cisco Unified Communications Manager vs 3CX Comparison - Capterra Ireland 2026","description":"Compare Cisco Unified Communications Manager vs 3CX. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/157096/158704/unified-communications-manager/vs/3cx","about":[{"@id":"https://www.capterra.ie/software/157096/unified-communications-manager#software"},{"@id":"https://www.capterra.ie/software/158704/3cx#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/157096/158704/unified-communications-manager/vs/3cx#breadcrumblist"},"@id":"https://www.capterra.ie/compare/157096/158704/unified-communications-manager/vs/3cx#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"Cisco Unified Communications Manager","description":"VoIP software that offers session management, messaging, video, voice, mobility, and web conferencing capabilities.","url":"https://www.capterra.ie/software/157096/unified-communications-manager","@id":"https://www.capterra.ie/software/157096/unified-communications-manager#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":78,"ratingValue":4.3},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"name":"3CX","description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cefb624c-dc1e-403a-9541-4436aca1b281.png","url":"https://www.capterra.ie/software/158704/3cx","@id":"https://www.capterra.ie/software/158704/3cx#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":467,"ratingValue":4.4},"offers":{"price":"350","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ie/compare/157096/158704/unified-communications-manager/vs/3cx#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Softphone Software","position":2,"item":"/directory/31029/softphone/software","@type":"ListItem"},{"name":"Cisco Unified Communications Manager vs 3CX","position":3,"item":"https://www.capterra.ie/compare/157096/158704/unified-communications-manager/vs/3cx","@type":"ListItem"}]}]}
</script>
