Syxsense Manage vs RescueAssist

Best for

Who Uses This Software?

IT professionals, SecOps departments and MSPs with 100 -100,000 endpoints in need of advanced Endpoint Management and Endpoint security in one solution.
GoToAssist is now RescueAssist. RescueAssist is a platform for small to medium sized businesses, providing faster, frictionless connections for IT support for customers and employees.
Pricing

Starting Price

N/A
US$39.00/month

Free Trial

  • Yes
  • Yes

Free Version

  • No
  • No

Details

Not provided by vendor
/Per Technician - billed annually
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Access Controls/Permissions
  • Alerts/Notifications
  • Audit Management
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
  • Access Controls/Permissions
  • Alerts/Notifications
  • Audit Management
  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback
Ratings

Overall

4.8/5
4.5/5

Ease of Use

4.6/5
4.5/5

Customer Service

4.9/5
4.2/5

Features & Functionality

4.5/5
4.4/5

Value for Money

4.7/5
4.2/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • Live Online
  • Webinars
  • Documentation
  • Live Online
  • Webinars