---
description: Compare ServiceNow vs KeyedIn. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow vs KeyedIn Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [ServiceNow \<span\>vs\</span\> KeyedIn](https://www.capterra.ie/compare/152871/163842/servicenow/vs/keyedin-projects)

# Compare ServiceNow vs KeyedIn

Canonical: https://www.capterra.ie/compare/152871/163842/servicenow/vs/keyedin-projects

> Detailed comparison between ServiceNow and KeyedIn. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | KeyedIn |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 348 | 44 |
| **Starting Price** | US$100.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

### KeyedIn

Domain PMOs, Enterprise PMOs, Digital Transformation Office

## Key features

### ServiceNow

- API
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- CRM
- Capacity Management
- Change Management
- Client Portal
- Dashboard
- Data Visualisation
- Drag & Drop
- Prioritisation
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Task Management

### KeyedIn

- API
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- CRM
- Capacity Management
- Change Management
- Client Portal
- Dashboard
- Data Visualisation
- Drag & Drop
- Prioritisation
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Task Management

## Links

- [View ServiceNow Profile](https://www.capterra.ie/software/152871/servicenow)
- [View KeyedIn Profile](https://www.capterra.ie/software/163842/keyedin-projects)
- [View Original Comparison](https://www.capterra.ie/compare/152871/163842/servicenow/vs/keyedin-projects)

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