---
description: Compare CTM vs Dialer360. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CTM vs Dialer360 Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [CTM \<span\>vs\</span\> Dialer360](https://www.capterra.ie/compare/152004/159373/call-tracking-software/vs/dialer360)

# Compare CTM vs Dialer360

Canonical: https://www.capterra.ie/compare/152004/159373/call-tracking-software/vs/dialer360

> Detailed comparison between CTM and Dialer360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | Dialer360 |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 150 | 27 |
| **Starting Price** | US$79.00 | US$25.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation |

## Best for

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

### Dialer360

SMB&#10;Enterprise&#10;Call Center&#10;Solar Energy&#10;Healthcare Insurance&#10;Travel and Tourism&#10;Business Process Outsourcing (BPO)&#10;Real Estate&#10;Fundraising&#10;Home Improvement

## Key features

### CTM

- API
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Inbound Call Centre
- Manual Dialer
- Outbound Call Centre
- Predictive Dialer
- Real-Time Reporting
- Voice Mail

### Dialer360

- API
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Inbound Call Centre
- Manual Dialer
- Outbound Call Centre
- Predictive Dialer
- Real-Time Reporting
- Voice Mail

## Links

- [View CTM Profile](https://www.capterra.ie/software/152004/call-tracking-software)
- [View Dialer360 Profile](https://www.capterra.ie/software/159373/dialer360)
- [View Original Comparison](https://www.capterra.ie/compare/152004/159373/call-tracking-software/vs/dialer360)

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