---
description: Compare CTM vs Bria. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CTM vs Bria Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [CTM \<span\>vs\</span\> Bria](https://www.capterra.ie/compare/152004/158718/call-tracking-software/vs/bria)

# Compare CTM vs Bria

Canonical: https://www.capterra.ie/compare/152004/158718/call-tracking-software/vs/bria

> Detailed comparison between CTM and Bria. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | Bria |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 150 | 106 |
| **Starting Price** | US$79.00 | US$2.95 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Documentation |

## Best for

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

### Bria

Call centers, finance, healthcare, service providers, and developers.

## Key features

### CTM

- API
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- File Transfer
- Inbound Call Centre
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- Recording
- Reporting/Analytics

### Bria

- API
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- File Transfer
- Inbound Call Centre
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- Recording
- Reporting/Analytics

## Links

- [View CTM Profile](https://www.capterra.ie/software/152004/call-tracking-software)
- [View Bria Profile](https://www.capterra.ie/software/158718/bria)
- [View Original Comparison](https://www.capterra.ie/compare/152004/158718/call-tracking-software/vs/bria)

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