Marchex vs FluentStream

Best for

Who Uses This Software?

Marchex is a media and analytics technology company that provides a suite of products for businesses dependent on consumer phone calls to drive sales.
FluentStream provides complete business phone solutions for small, medium and enterprise businesses.
Pricing

Starting Price

N/A
US$20.00/month

Free Trial

  • No
  • Yes

Free Version

  • No
  • No

Details

Not provided by vendor
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Monitoring
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • Escalation Management
  • IVR / Voice Recognition
  • Instant Retrieval
  • Keyword Tracking
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • Escalation Management
  • IVR / Voice Recognition
  • Instant Retrieval
  • Keyword Tracking
Ratings

Overall

4.5 / 5
4.6 / 5

Ease of Use

4.2 / 5
4.5 / 5

Customer Service

4.1 / 5
4.9 / 5

Features & Functionality

4.1 / 5
4.4 / 5

Value for Money

4 / 5
4.7 / 5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars