---
description: Compare Listen360 vs Simplesat. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Listen360 vs Simplesat Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Listen360 \<span\>vs\</span\> Simplesat](https://www.capterra.ie/compare/151950/177336/listen360/vs/simplesat)

# Compare Listen360 vs Simplesat

Canonical: https://www.capterra.ie/compare/151950/177336/listen360/vs/simplesat

> Detailed comparison between Listen360 and Simplesat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Listen360 | Simplesat |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 56 | 61 |
| **Starting Price** | US$99.00 | US$119.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Listen360

Built for franchisors and multi-location brands in wellness, beauty, fitness, and children’s services, Listen360 helps businesses seeking to improve customer satisfaction, manage reputation, and reduc

### Simplesat

\- IT Service Providers (MSPs)&#10;- Technology companies with customer service teams&#10;- Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask

## Key features

### Listen360

- API
- Commenting/Notes
- Complaint Monitoring
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Data Visualisation
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Website Integration

### Simplesat

- API
- Commenting/Notes
- Complaint Monitoring
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Data Visualisation
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Website Integration

## Links

- [View Listen360 Profile](https://www.capterra.ie/software/151950/listen360)
- [View Simplesat Profile](https://www.capterra.ie/software/177336/simplesat)
- [View Original Comparison](https://www.capterra.ie/compare/151950/177336/listen360/vs/simplesat)

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