---
description: Compare Kissflow vs ServiceNow. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kissflow vs ServiceNow Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Performance Appraisal Software](/directory/30061/performance-appraisal/software) > [Kissflow \<span\>vs\</span\> ServiceNow](https://www.capterra.ie/compare/149470/152871/kissflow/vs/servicenow)

# Compare Kissflow vs ServiceNow

Canonical: https://www.capterra.ie/compare/149470/152871/kissflow/vs/servicenow

> Detailed comparison between Kissflow and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Kissflow | ServiceNow |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 87 | 344 |
| **Starting Price** | US$1,500.00 | US$100.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Kissflow

Hundreds of global and Fortune 500 brands, such as Pepsi, McDermott, Motorola Solutions, and Danone, rely on Kissflow to transform middle-office operations.

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

## Key features

### Kissflow

- API
- Approval Process Control
- CRM
- Configurable Workflow
- Customisable Branding
- Dashboard
- Integrated Development Environment
- Monitoring
- Performance Metrics
- Prioritisation
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Ticket Management
- Workflow Management

### ServiceNow

- API
- Approval Process Control
- CRM
- Configurable Workflow
- Customisable Branding
- Dashboard
- Integrated Development Environment
- Monitoring
- Performance Metrics
- Prioritisation
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View Kissflow Profile](https://www.capterra.ie/software/149470/kissflow)
- [View ServiceNow Profile](https://www.capterra.ie/software/152871/servicenow)
- [View Original Comparison](https://www.capterra.ie/compare/149470/152871/kissflow/vs/servicenow)

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