Jetbuilt vs mHelpDesk

Best for

Who Uses This Software?

Our customers cover the whole spectrum of AV installation from integrators, manufacturers, distributors, and more.
mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.
Pricing

Starting Price

US$49.00/month
US$169.00/month

Free Trial

  • Yes
  • Yes

Free Version

  • No
  • No

Details

$490/yr billed annually or $49/mo billed monthly
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Access Controls/Permissions
  • Automated Quoting
  • Catalogue Management
  • Client Portal
  • Contact Management
  • Customisable Branding
  • Electronic Signature
  • Inventory Management
  • Pricing Management
  • Templates
  • Access Controls/Permissions
  • Automated Quoting
  • Catalogue Management
  • Client Portal
  • Contact Management
  • Customisable Branding
  • Electronic Signature
  • Inventory Management
  • Pricing Management
  • Templates
Ratings

Overall

4.3 / 5

Ease of Use

4.3 / 5

Customer Service

4.4 / 5

Features & Functionality

4 / 5

Value for Money

3.9 / 5
Training & Support

Support

  • Business Hours
  • Online
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars