---
description: Compare INSIDE vs ProProfs Chat. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: INSIDE vs ProProfs Chat Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [INSIDE \<span\>vs\</span\> ProProfs Chat](https://www.capterra.ie/compare/148963/212513/inside/vs/proprofs-chat)

# Compare INSIDE vs ProProfs Chat

Canonical: https://www.capterra.ie/compare/148963/212513/inside/vs/proprofs-chat

> Detailed comparison between INSIDE and ProProfs Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | INSIDE | ProProfs Chat |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 41 | 53 |
| **Starting Price** | US$120.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### INSIDE

Luxury, retail, beauty, jewelry, tech, councils \&amp; local government, universities, utilities, telecom, automotive, hospitality, travel, and financial institutions committed to CX excellence.

### ProProfs Chat

ProProfs Chat is built for marketing, sales, and support teams across industries that want an easy live chat and AI customer service agent for instant, automated support, and stronger engagement.

## Key features

### INSIDE

- API
- Access Controls/Permissions
- CRM
- Canned Responses
- Customisable Branding
- Dashboard
- Email Management
- File Sharing
- Geotargeting
- Lead Capture
- Live Chat
- Mobile Access
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### ProProfs Chat

- API
- Access Controls/Permissions
- CRM
- Canned Responses
- Customisable Branding
- Dashboard
- Email Management
- File Sharing
- Geotargeting
- Lead Capture
- Live Chat
- Mobile Access
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View INSIDE Profile](https://www.capterra.ie/software/148963/inside)
- [View ProProfs Chat Profile](https://www.capterra.ie/software/212513/proprofs-chat)
- [View Original Comparison](https://www.capterra.ie/compare/148963/212513/inside/vs/proprofs-chat)

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