---
description: Compare ScreenConnect vs SimpleHelp. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ScreenConnect vs SimpleHelp Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/32623/it-ticketing-systems-software/software) > [ScreenConnect \<span\>vs\</span\> SimpleHelp](https://www.capterra.ie/compare/147830/209027/ScreenConnect/vs/simplehelp)

# Compare ScreenConnect vs SimpleHelp

Canonical: https://www.capterra.ie/compare/147830/209027/ScreenConnect/vs/simplehelp

> Detailed comparison between ScreenConnect and SimpleHelp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ScreenConnect | SimpleHelp |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 1896 | 3 |
| **Starting Price** | US$30.00 | US$450.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### ScreenConnect

ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments.

### SimpleHelp

All customers are in need of a single solution to provide Remote Control, Remote Support, Remote Access, Remote Work and Lab Access.

## Key features

### ScreenConnect

- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Diagnostics Tools
- File Sharing
- File Transfer
- Live Chat
- Multiple Monitor Access
- Real-Time Chat
- Remote Printing
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Session Recording
- Session Transfer
- Task Management
- Two-Factor Authentication
- Unattended Access
- Video Chat

### SimpleHelp

- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Diagnostics Tools
- File Sharing
- File Transfer
- Live Chat
- Multiple Monitor Access
- Real-Time Chat
- Remote Printing
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Session Recording
- Session Transfer
- Task Management
- Two-Factor Authentication
- Unattended Access
- Video Chat

## Links

- [View ScreenConnect Profile](https://www.capterra.ie/software/147830/ScreenConnect)
- [View SimpleHelp Profile](https://www.capterra.ie/software/209027/simplehelp)
- [View Original Comparison](https://www.capterra.ie/compare/147830/209027/ScreenConnect/vs/simplehelp)

-----

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