---
description: Compare eAgent vs CivicRMS. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eAgent vs CivicRMS Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Law Enforcement Software](/directory/30222/law-enforcement/software) > [eAgent \<span\>vs\</span\> CivicRMS](https://www.capterra.ie/compare/146515/1027865/eagent-solutions/vs/civiceye)

# Compare eAgent vs CivicRMS

Canonical: https://www.capterra.ie/compare/146515/1027865/eagent-solutions/vs/civiceye

> Detailed comparison between eAgent and CivicRMS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | eAgent | CivicRMS |
| **Overall rating** | 5.0/5 | 4.4/5 |
| **Total Reviews** | 2 | 8 |
| **Starting Price** | US$200.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | 24/7 (Live rep) | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### eAgent

Public Safety agencies. DCI has many customers at the Federal, State and Local levels.

### CivicRMS

Law Enforcement Departments (Police Chiefs, Deputy Chiefs, Constables, Majors, Captains, Officers, Sworn and Unsworn, Records Clerks, etc.)

## Key features

### eAgent

- Criminal Database
- Field Reporting
- For Law Enforcement Agencies
- Records Management

### CivicRMS

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- Case Management
- Court Management Integration
- Criminal Database
- Customisable Reports
- Customizable Fields
- Data Visualisation
- Document Storage
- Employee Database
- Evidence Management
- Field Reporting
- For Law Enforcement Agencies
- Geographic Maps
- Incident Mapping
- Investigation Management
- Records Management

## Links

- [View eAgent Profile](https://www.capterra.ie/software/146515/eagent-solutions)
- [View CivicRMS Profile](https://www.capterra.ie/software/1027865/civiceye)
- [View Original Comparison](https://www.capterra.ie/compare/146515/1027865/eagent-solutions/vs/civiceye)

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