---
description: Compare IDEXX Neo vs Shepherd. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IDEXX Neo vs Shepherd Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [IDEXX Neo \<span\>vs\</span\> Shepherd](https://www.capterra.ie/compare/145988/172485/idexx-neo/vs/shepherd-app)

# Compare IDEXX Neo vs Shepherd

Canonical: https://www.capterra.ie/compare/145988/172485/idexx-neo/vs/shepherd-app

> Detailed comparison between IDEXX Neo and Shepherd. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | IDEXX Neo | Shepherd |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 117 | 87 |
| **Starting Price** | US$290.00 | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### IDEXX Neo

Independent veterinary practices, mobile clinics, and shelters.

### Shepherd

For clinics that want less admin and smoother days. Veterinary practice owners and managers who need workflow-first software built by people who’ve worked in practice.

## Key features

### IDEXX Neo

- API
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Management
- Imaging and X-rays
- Invoice Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Reminders
- Reporting & Statistics
- Task Scheduling
- Template Management
- Workflow Management

### Shepherd

- API
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Management
- Imaging and X-rays
- Invoice Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Reminders
- Reporting & Statistics
- Task Scheduling
- Template Management
- Workflow Management

## Links

- [View IDEXX Neo Profile](https://www.capterra.ie/software/145988/idexx-neo)
- [View Shepherd Profile](https://www.capterra.ie/software/172485/shepherd-app)
- [View Original Comparison](https://www.capterra.ie/compare/145988/172485/idexx-neo/vs/shepherd-app)

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