---
description: Compare SP IT Helpdesk vs Elcom CMS. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SP IT Helpdesk vs Elcom CMS Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Intranet Software](/directory/31015/intranet/software) > [SP IT Helpdesk \<span\>vs\</span\> Elcom CMS](https://www.capterra.ie/compare/144918/168813/sp-intranet-365/vs/elcom)

# Compare SP IT Helpdesk vs Elcom CMS

Canonical: https://www.capterra.ie/compare/144918/168813/sp-intranet-365/vs/elcom

> Detailed comparison between SP IT Helpdesk and Elcom CMS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SP IT Helpdesk | Elcom CMS |
| **Overall rating** | 4.0/5 | 4.6/5 |
| **Total Reviews** | 1 | 7 |
| **Starting Price** | US$3,350.00 | A$1,695.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SP IT Helpdesk

SP IT Helpdesk is built for Microsoft 365 organizations looking to streamline IT support by managing tickets, automation, and resolution within SharePoint and Teams.

### Elcom CMS

Build world-class intranet, portal, website, learning management and digital workplace solutions with unlimited user licensing. Australian team to support you long term without the enterprise price.

## Key features

### SP IT Helpdesk

- Access Controls/Permissions
- Activity/News Feed
- Blogs
- Calendar Management
- Collaboration Tools
- Content Management
- Customisable Forms
- Discussions/Forums
- Document Management
- Employee Portal
- Knowledge Base Management
- Monitoring
- Policy Management
- Private Network
- Search/Filter
- Support Ticket Management

### Elcom CMS

- Access Controls/Permissions
- Activity/News Feed
- Blogs
- Calendar Management
- Collaboration Tools
- Content Management
- Customisable Forms
- Customisable Templates
- Discussions/Forums
- Document Management
- Employee Communities
- Employee Portal
- Knowledge Base Management
- Policy Management
- Private Network
- Search/Filter
- Website Publishing Options
- Wiki

## Links

- [View SP IT Helpdesk Profile](https://www.capterra.ie/software/144918/sp-intranet-365)
- [View Elcom CMS Profile](https://www.capterra.ie/software/168813/elcom)
- [View Original Comparison](https://www.capterra.ie/compare/144918/168813/sp-intranet-365/vs/elcom)

-----

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