---
description: Compare Aircall vs Infinity Call Tracking. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aircall vs Infinity Call Tracking Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Aircall \<span\>vs\</span\> Infinity Call Tracking](https://www.capterra.ie/compare/144486/152003/aircall/vs/call-tracking)

# Compare Aircall vs Infinity Call Tracking

Canonical: https://www.capterra.ie/compare/144486/152003/aircall/vs/call-tracking

> Detailed comparison between Aircall and Infinity Call Tracking. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Aircall | Infinity Call Tracking |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 458 | 17 |
| **Starting Price** | US$40.00 | US$65.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Aircall

Aircall is used by sales teams, customer support departments, call centers, IT operations, education providers, financial services, healthcare organizations, and marketing agencies.

### Infinity Call Tracking

Whether you're an SMB or Enterprise business, in Marketing, Sales or Operations we have solutions that can help you overcome your business challenges to help you improve performance

## Key features

### Aircall

- API
- Activity Dashboard
- Activity Tracking
- Archiving & Retention
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Contact Management
- File Transfer
- IVR
- Interaction Tracking
- Monitoring
- On-Demand Recording
- Real-Time Analytics
- Recording

### Infinity Call Tracking

- API
- Activity Dashboard
- Activity Tracking
- Archiving & Retention
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Tracking Metrics
- Caller ID
- Contact Management
- File Transfer
- IVR
- Interaction Tracking
- Monitoring
- On-Demand Recording
- Real-Time Analytics
- Recording

## Links

- [View Aircall Profile](https://www.capterra.ie/software/144486/aircall)
- [View Infinity Call Tracking Profile](https://www.capterra.ie/software/152003/call-tracking)
- [View Original Comparison](https://www.capterra.ie/compare/144486/152003/aircall/vs/call-tracking)

-----

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