---
description: Compare Hiver vs Shift. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver vs Shift Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Hiver \<span\>vs\</span\> Shift](https://www.capterra.ie/compare/142975/169851/hiver/vs/shift)

# Compare Hiver vs Shift

Canonical: https://www.capterra.ie/compare/142975/169851/hiver/vs/shift

> Detailed comparison between Hiver and Shift. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Shift |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 146 | 327 |
| **Starting Price** | US$55.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### Shift

Shift is designed for anyone who spends the majority of their day online.

## Key features

### Hiver

- Chat/Messaging
- Collaboration Tools
- Customisable Reports
- Email Distribution
- Email Management
- Email Monitoring
- File Sharing
- Inbox Management
- Monitoring
- Project Management
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Shared Inboxes
- Signature Management
- Third-Party Integrations
- Workflow Configuration
- Workflow Management

### Shift

- Chat/Messaging
- Collaboration Tools
- Customisable Reports
- Email Distribution
- Email Management
- Email Monitoring
- File Sharing
- Inbox Management
- Monitoring
- Project Management
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Shared Inboxes
- Signature Management
- Third-Party Integrations
- Workflow Configuration
- Workflow Management

## Links

- [View Hiver Profile](https://www.capterra.ie/software/142975/hiver)
- [View Shift Profile](https://www.capterra.ie/software/169851/shift)
- [View Original Comparison](https://www.capterra.ie/compare/142975/169851/hiver/vs/shift)

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