Jira Service Desk vs LiveChat

LiveChat

by LiveChat Software

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US$10.00/month
US$19.00/month
  • Ease of Use
    4.2/5
  • Features & Functionality
    4.3/5
  • Customer Service
    4.3/5
  • Value for Money
    4.2/5
  • Ease of Use
    4.7/5
  • Features & Functionality
    4.4/5
  • Customer Service
    4.6/5
  • Value for Money
    4.5/5
IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.
LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.
10/10
  • Access Controls/Permissions
  • Alerts / Escalation
  • Customisable Branding
  • Inventory Management
  • Knowledge Base
  • Knowledge Management
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Surveys & Feedback
8/10
  • Access Controls/Permissions
  • Alerts / Escalation
  • Customisable Branding
  • Inventory Management
  • Knowledge Base
  • Knowledge Management
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Surveys & Feedback

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • Live Online
  • Webinars
  • Documentation
  • Live Online
  • Webinars
  • 24/7 (Live Rep)
  • Online
  • 24/7 (Live Rep)
  • Online

Alternatives

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