---
description: Compare Exelysis Contact Center vs Aircall. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Exelysis Contact Center vs Aircall Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Exelysis Contact Center \<span\>vs\</span\> Aircall](https://www.capterra.ie/compare/137080/144486/exelysis-contact-center/vs/aircall)

# Compare Exelysis Contact Center vs Aircall

Canonical: https://www.capterra.ie/compare/137080/144486/exelysis-contact-center/vs/aircall

> Detailed comparison between Exelysis Contact Center and Aircall. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Exelysis Contact Center | Aircall |
| **Overall rating** | 4.8/5 | 4.2/5 |
| **Total Reviews** | 26 | 458 |
| **Starting Price** | €50.00 | US$40.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Documentation, Videos |

## Best for

### Exelysis Contact Center

Call centers, Customer Care, Telemarketing, Telephony Integration at any industry. Banks, Telecom, Hospitality, Health, Insurance, Government, Food \&amp; Beverage and more.

### Aircall

Aircall is used by sales teams, customer support departments, call centers, IT operations, education providers, financial services, healthcare organizations, and marketing agencies.

## Key features

### Exelysis Contact Center

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- File Transfer
- Inbound Call Centre
- Monitoring
- On-Demand Recording
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting/Analytics

### Aircall

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- File Transfer
- Inbound Call Centre
- Monitoring
- On-Demand Recording
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting/Analytics

## Links

- [View Exelysis Contact Center Profile](https://www.capterra.ie/software/137080/exelysis-contact-center)
- [View Aircall Profile](https://www.capterra.ie/software/144486/aircall)
- [View Original Comparison](https://www.capterra.ie/compare/137080/144486/exelysis-contact-center/vs/aircall)

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