---
description: Compare Smartsupp vs Xenioo. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smartsupp vs Xenioo Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/31562/conversational-marketing-platform/software) > [Smartsupp \<span\>vs\</span\> Xenioo](https://www.capterra.ie/compare/136251/175295/smartsupp-live-chat/vs/xenioo)

# Compare Smartsupp vs Xenioo

Canonical: https://www.capterra.ie/compare/136251/175295/smartsupp-live-chat/vs/xenioo

> Detailed comparison between Smartsupp and Xenioo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartsupp | Xenioo |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 343 | 15 |
| **Starting Price** | US$17.00 | €49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Smartsupp

Smartsupp combines live chat, chatbots, and AI shopping assistant. Drive your online sales through well-managed conversations and turn your webshop visitors into loyal customers.

### Xenioo

Xenioo has been created for any brand that wants to automate and optimize its own or customer's processes(sales, support, lead gen) through the use of intelligent and multi-channel virtual assistant.

## Key features

### Smartsupp

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Drag & Drop
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Xenioo

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customisable Branding
- Drag & Drop
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Smartsupp Profile](https://www.capterra.ie/software/136251/smartsupp-live-chat)
- [View Xenioo Profile](https://www.capterra.ie/software/175295/xenioo)
- [View Original Comparison](https://www.capterra.ie/compare/136251/175295/smartsupp-live-chat/vs/xenioo)

-----

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