15 years helping Irish businesses
choose better software

C2-ITSM vs Serviceware Processes

US$44.00/month
€75.00/month

Overall

4.3 (14)

Overall

(0)
  • Ease of Use
    (0)
  • Features & Functionality
    (0)
  • Customer Service
    (0)
  • Value for Money
    (0)
IT Manager, IT Director, CIO's, system administrators and support technical resources.
IT departments in all verticals requiring an integrated service model, comprehensive ITSM functionalities including service catalogue and an excellent service experience choose Serviceware Processes.
10/10
  • Asset Lifecycle Management
  • Change Management
  • Configuration Management
  • Customisable Branding
  • Dashboard Creation
  • Help Desk Management
  • Inventory Management
  • Knowledge Base Management
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
10/10
  • Asset Lifecycle Management
  • Change Management
  • Configuration Management
  • Customisable Branding
  • Dashboard Creation
  • Help Desk Management
  • Inventory Management
  • Knowledge Base Management
  • Service Level Agreement (SLA) Management
  • Support Ticket Tracking
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat