UserVoice vs Zendesk Suite
Starting Price
Not provided by vendor
US$49.00/month
Ratings
Overall
4.2 (69)Overall
4.4 (3,668)Best for
Product managers, product executives, and customer advocates at SaaS & Software companies.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Features
- Activity Dashboard
- Customisable Branding
- Dashboard
- Email Management
- Feedback Management
- Knowledge Base Management
- Mobile Access
- Real Time Analytics
- Survey/Poll Management
- Widgets
- Activity Dashboard
- Customisable Branding
- Dashboard
- Email Management
- Feedback Management
- Knowledge Base Management
- Mobile Access
- Real Time Analytics
- Survey/Poll Management
- Widgets
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
