Slack vs Zendesk Suite
Starting Price
US$6.67/month
US$49.00/month
Ratings
Overall
4.7 (22,877)Overall
4.4 (3,573)Best for
Our customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Features
- Full Text Search
- Knowledge Base Management
- Onboarding
- Real Time Data
- Real Time Notifications
- Real-Time Chat
- Real-time Updates
- Search/Filter
- Single Sign On
- Video Support
- Full Text Search
- Knowledge Base Management
- Onboarding
- Real Time Data
- Real Time Notifications
- Real-Time Chat
- Real-time Updates
- Search/Filter
- Single Sign On
- Video Support
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
