Freshservice vs Movidesk

US$29.00/month

US$99.00/month

• Ease of Use

  4.5 (524)

• Features & Functionality

  4.3 (524)

• Customer Service

  4.6 (524)

• Value for Money

  4.4 (524)

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• Ease of Use

  4.8 (5)

• Features & Functionality

  4.4 (5)

• Customer Service

  4.4 (5)

• Value for Money

  4.4 (5)

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Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Movidesk addresses the complex requirements of B2B companies (small, medium and large organizations). The product is available for simultaneous use in English, Spanish, and Portuguese. CCPA / GDPR.

• Automated Routing
• CMDB
• Customisable Branding
• Email Management
• Knowledge Base Management
• Mobile Access
• Real-Time Chat
• Service Level Agreement (SLA) Management
• Support Ticket Tracking
• Ticket Management

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• Automated Routing
• CMDB
• Customisable Branding
• Email Management
• Knowledge Base Management
• Mobile Access
• Real-Time Chat
• Service Level Agreement (SLA) Management
• Support Ticket Tracking
• Ticket Management

See all features

• Cloud-based
• On-premise

• Cloud-based
• On-premise

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• In Person
• Live Online
• Webinars
• Documentation
• Videos

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat