Freshservice vs VIZOR IT Asset Management

US$19.00/month
Not provided by vendor
  • Ease of Use
    4.6 /5
  • Features & Functionality
    4.3 /5
  • Customer Service
    4.6 /5
  • Value for Money
    4.5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Service
    5 /5
  • Value for Money
    4 /5
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
VIZOR is for users who want the provision of effective infrastructure and end-user support. The target needs identification, management and resolution of incidents and problems.
10/10
  • Automated Routing
  • Change Management
  • Configuration Management
  • Cost Tracking
  • Dashboard
  • Depreciation Management
  • Issue Tracking
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Tracking
10/10
  • Automated Routing
  • Change Management
  • Configuration Management
  • Cost Tracking
  • Dashboard
  • Depreciation Management
  • Issue Tracking
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Tracking

Web/Installed

Mobile

Web/Installed

Mobile

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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