---
description: Compare Freshservice vs Easy Wiki. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs Easy Wiki Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Freshservice \<span\>vs\</span\> Easy Wiki](https://www.capterra.ie/compare/132997/1076937/freshservice/vs/Easy-Wiki)

# Compare Freshservice vs Easy Wiki

Canonical: https://www.capterra.ie/compare/132997/1076937/freshservice/vs/Easy-Wiki

> Detailed comparison between Freshservice and Easy Wiki. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Easy Wiki |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 685 | 1 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Documentation, Videos |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### Easy Wiki

Easy Wiki is based on standard SharePoint functions, but extends them with several useful features that will noticeably increase the efficiency of your employees.

## Key features

### Freshservice

- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Storage
- Drag & Drop Editor
- Feedback Management
- Knowledge Management
- Mobile Alerts
- Multi-Language
- Pre-built Templates
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Templates
- Third-Party Integrations
- Widgets

### Easy Wiki

- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Storage
- Drag & Drop Editor
- Feedback Management
- Knowledge Management
- Mobile Alerts
- Multi-Language
- Pre-built Templates
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Templates
- Third-Party Integrations
- Widgets

## Links

- [View Freshservice Profile](https://www.capterra.ie/software/132997/freshservice)
- [View Easy Wiki Profile](https://www.capterra.ie/software/1076937/Easy-Wiki)
- [View Original Comparison](https://www.capterra.ie/compare/132997/1076937/freshservice/vs/Easy-Wiki)

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