Freshservice vs Spiceworks
Starting Price
US$29.00/month
Not provided by vendor
Ratings
Best for
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
IT pros! There's nothing better than making our IT profesional's lives easier. No matter if you're a CTO, IT manager, IT support specialist, or sysadmin - Spiceworks has something for you.
Features
- Automated Routing
- Change Management
- Configuration Management
- Customisable Branding
- Dashboard
- Help Desk Management
- Inventory Management
- Knowledge Base Management
- Service Level Agreement (SLA) Management
- Ticket Management
- Automated Routing
- Change Management
- Configuration Management
- Customisable Branding
- Dashboard
- Help Desk Management
- Inventory Management
- Knowledge Base Management
- Service Level Agreement (SLA) Management
- Ticket Management
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
