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Re:amaze vs Zoho Desk
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$29.00/month
US$14.00/month
Ratings
Overall
4.8 (53)Overall
4.5 (2,163)Best for
Re:amaze is designed for all businesses ranging from startups with high growth apps to eCommerce businesses operating multiple online storefronts.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Features
- Automated Routing
- Autoresponders
- Catalogue Management
- Customisable Branding
- Email Templates
- Full Text Search
- Knowledge Base Management
- Offline Form
- Support Ticket Tracking
- Ticket Management
- Automated Routing
- Autoresponders
- Catalogue Management
- Customisable Branding
- Email Templates
- Full Text Search
- Knowledge Base Management
- Offline Form
- Support Ticket Tracking
- Ticket Management
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
