18 years helping Irish businesses
choose better software
Front vs Zendesk Suite
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$29.00/month
US$55.00/month
Overall
4.6
(269)
Overall
4.4
(4,025)
Technology, financial services, logistics, manufacturing, professional services, and travel industries.
Businesses of all sizes in retail, financial services, education, government, transportation, manufacturing, software, healthcare, telecommunications, media, and more.
- Client Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Templates
- For Startups
- Help Desk Management
- Lead Management
- Real-Time Data
- Support Ticket Management
- Transfers/Routing
- Client Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Templates
- For Startups
- Help Desk Management
- Lead Management
- Real-Time Data
- Support Ticket Management
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat