---
description: Compare Front vs Ebsta. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Front vs Ebsta Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/32623/it-ticketing-systems-software/software) > [Front \<span\>vs\</span\> Ebsta](https://www.capterra.ie/compare/132901/159162/front/vs/ebsta)

# Compare Front vs Ebsta

Canonical: https://www.capterra.ie/compare/132901/159162/front/vs/ebsta

> Detailed comparison between Front and Ebsta. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Front | Ebsta |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 286 | 104 |
| **Starting Price** | US$25.00 | US$50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Front

Technology, financial services, logistics, manufacturing, professional services, and travel industries.

### Ebsta

For reps, managers and leaders of B2B sales teams.

## Key features

### Front

- Activity Tracking
- CRM
- Calendar Management
- Collaboration Tools
- Communication Management
- Customer Database
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Monitoring
- Opportunity Management
- Performance Management
- Performance Metrics
- Prioritisation
- Reporting/Analytics
- Sales Pipeline Management
- Workflow Management

### Ebsta

- Activity Tracking
- CRM
- Calendar Management
- Collaboration Tools
- Communication Management
- Customer Database
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Monitoring
- Opportunity Management
- Performance Management
- Performance Metrics
- Prioritisation
- Reporting/Analytics
- Sales Pipeline Management
- Workflow Management

## Links

- [View Front Profile](https://www.capterra.ie/software/132901/front)
- [View Ebsta Profile](https://www.capterra.ie/software/159162/ebsta)
- [View Original Comparison](https://www.capterra.ie/compare/132901/159162/front/vs/ebsta)

-----

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