15 years helping Irish businesses
choose better software

Vivantio vs C2-ITSM

US$59.00/month
US$44.00/month

Overall

4.3 (177)

Overall

4.3 (14)
Medium to large businesses looking for scalable service management software to maintain customer satisfaction throughout high growth.
IT Manager, IT Director, CIO's, system administrators and support technical resources.
10/10
  • Automated Routing
  • Change Management
  • Configuration Management
  • Cost Tracking
  • Dashboard
  • Employee Management
  • Issue Tracking
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
10/10
  • Automated Routing
  • Change Management
  • Configuration Management
  • Cost Tracking
  • Dashboard
  • Employee Management
  • Issue Tracking
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat