---
description: Compare Five9 vs Orum. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Five9 vs Orum Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [Five9 \<span\>vs\</span\> Orum](https://www.capterra.ie/compare/132405/210847/five9/vs/orum)

# Compare Five9 vs Orum

Canonical: https://www.capterra.ie/compare/132405/210847/five9/vs/orum

> Detailed comparison between Five9 and Orum. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Five9 | Orum |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 481 | 4 |
| **Starting Price** | US$159.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum |
| **Training** | In Person, Live Online, Webinars, Documentation | - |

## Best for

### Five9

Healthcare, financial services, retail, higher education, government, sales and telemarketing, customer services, outsourcing, collections, enterprise, mid-market, and supervisors.

### Orum

Cloud-based auto dialer solution which helps inside sales team to automate outbound calling, detect voicemails, filter faulty numbers, navigate through phone directories, Integrate with CRM and more.

## Key features

### Five9

- Activity Dashboard
- Auto-Dialer
- Automatic Outbound Dialer
- CRM
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Scripting
- Call Tracking
- Campaign Management
- Contact Database
- Integrations Management
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Reporting/Analytics
- Voice Mail

### Orum

- Activity Dashboard
- Auto-Dialer
- Automatic Outbound Dialer
- CRM
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Scripting
- Call Tracking
- Campaign Management
- Contact Database
- Integrations Management
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Reporting/Analytics
- Voice Mail

## Links

- [View Five9 Profile](https://www.capterra.ie/software/132405/five9)
- [View Orum Profile](https://www.capterra.ie/software/210847/orum)
- [View Original Comparison](https://www.capterra.ie/compare/132405/210847/five9/vs/orum)

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