---
description: Compare Five9 vs Luware Nimbus. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Five9 vs Luware Nimbus Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Five9 \<span\>vs\</span\> Luware Nimbus](https://www.capterra.ie/compare/132405/1065378/five9/vs/luware-nimbus)

# Compare Five9 vs Luware Nimbus

Canonical: https://www.capterra.ie/compare/132405/1065378/five9/vs/luware-nimbus

> Detailed comparison between Five9 and Luware Nimbus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Five9 | Luware Nimbus |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 482 | 7 |
| **Starting Price** | US$159.00 | CHF 75.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Five9

Healthcare, financial services, retail, higher education, government, sales and telemarketing, customer services, outsourcing, collections, enterprise, mid-market, and supervisors.

### Luware Nimbus

Mid-size and enterprise organizations using Microsoft Teams that need an integrated, scalable contact center or CX solution to manage customer inquiries efficiently.

## Key features

### Five9

- API
- Agent Interface
- Automated Routing
- CRM
- Call Centre Management
- Call Reporting
- Call Routing
- Call Transfer
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- FCC Compliance
- Interaction Tracking
- Multi-Channel Communication
- Performance Management
- Queue Management
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics
- Third-Party Integrations

### Luware Nimbus

- API
- Agent Interface
- Automated Routing
- CRM
- Call Centre Management
- Call Reporting
- Call Routing
- Call Transfer
- Collaboration Tools
- Dashboard
- Interaction Tracking
- Multi-Channel Communication
- Performance Management
- Queue Management
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View Five9 Profile](https://www.capterra.ie/software/132405/five9)
- [View Luware Nimbus Profile](https://www.capterra.ie/software/1065378/luware-nimbus)
- [View Original Comparison](https://www.capterra.ie/compare/132405/1065378/five9/vs/luware-nimbus)

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