15 years helping Irish businesses
choose better software

LeadDesk vs INO CX

€99.00/month
€40.00/month

Overall

4.8 (9)

Overall

4.5 (10)
LeadDesk is built for Contact Centers handling a high volume of customer contacts in In/Outbound Sales or customer service. We serve companies from 1-2 agents to large scale enterprises.
Europe (France, Portugal, Spain, Belgium, Netherlands, Germany, Poland, Luxembourg, England, Switzerland, etc), South America, Central America
10/10
  • Automated Routing
  • Blended Call Centre
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Employee Management
  • Predictive Dialer
  • Real-Time Data
10/10
  • Automated Routing
  • Blended Call Centre
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Employee Management
  • Predictive Dialer
  • Real-Time Data
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat