---
description: Compare SolarWinds Service Desk vs Autotask PSA. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SolarWinds Service Desk vs Autotask PSA Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [SolarWinds Service Desk \<span\>vs\</span\> Autotask PSA](https://www.capterra.ie/compare/129478/1004024/solarwinds-service-desk/vs/autotask-psa)

# Compare SolarWinds Service Desk vs Autotask PSA

Canonical: https://www.capterra.ie/compare/129478/1004024/solarwinds-service-desk/vs/autotask-psa

> Detailed comparison between SolarWinds Service Desk and Autotask PSA. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | Autotask PSA |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 577 | 156 |
| **Starting Price** | US$39.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### SolarWinds Service Desk

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees \&amp; internal other requesters).

### Autotask PSA

\-

## Key features

### SolarWinds Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CRM
- Configurable Workflow
- Contract/License Management
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- IT Asset Tracking
- Live Chat
- Project Management
- Projections
- Real-Time Data
- Reminders
- Support Ticket Management
- Surveys & Feedback
- Vendor Management

### Autotask PSA

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CRM
- Configurable Workflow
- Contract/License Management
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- IT Asset Tracking
- Live Chat
- Project Management
- Projections
- Real-Time Data
- Reminders
- Support Ticket Management
- Surveys & Feedback
- Vendor Management

## Links

- [View SolarWinds Service Desk Profile](https://www.capterra.ie/software/129478/solarwinds-service-desk)
- [View Autotask PSA Profile](https://www.capterra.ie/software/1004024/autotask-psa)
- [View Original Comparison](https://www.capterra.ie/compare/129478/1004024/solarwinds-service-desk/vs/autotask-psa)

-----

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