---
description: Compare Mojo Helpdesk vs ManageEngine ServiceDesk Plus. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mojo Helpdesk vs ManageEngine ServiceDesk Plus Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Mojo Helpdesk \<span\>vs\</span\> ManageEngine ServiceDesk Plus](https://www.capterra.ie/compare/128650/179501/mojo-helpdesk/vs/manageengine-service-desk-plus)

# Compare Mojo Helpdesk vs ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.ie/compare/128650/179501/mojo-helpdesk/vs/manageengine-service-desk-plus

> Detailed comparison between Mojo Helpdesk and ManageEngine ServiceDesk Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mojo Helpdesk | ManageEngine ServiceDesk Plus |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 74 | 231 |
| **Starting Price** | US$29.00 | US$16.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Mojo Helpdesk

Mojo Helpdesk is an easy-to-use cloud ticket tracking that helps companies provide superior employee \&amp; customer service at a lower cost. Use Mojo Helpdesk to serve your customers and employees daily.

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

## Key features

### Mojo Helpdesk

- API
- Access Controls/Permissions
- Alerts/Escalation
- Asset Tracking
- Customisable Branding
- Dashboard
- Email Management
- Email Templates
- Inventory Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

### ManageEngine ServiceDesk Plus

- API
- Access Controls/Permissions
- Alerts/Escalation
- Asset Tracking
- Customisable Branding
- Dashboard
- Email Management
- Email Templates
- Inventory Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

## Links

- [View Mojo Helpdesk Profile](https://www.capterra.ie/software/128650/mojo-helpdesk)
- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.ie/software/179501/manageengine-service-desk-plus)
- [View Original Comparison](https://www.capterra.ie/compare/128650/179501/mojo-helpdesk/vs/manageengine-service-desk-plus)

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