---
description: Compare Boomerang vs CallTools. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Boomerang vs CallTools Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [App Development Software](/directory/30082/application-development/software) > [Boomerang \<span\>vs\</span\> CallTools](https://www.capterra.ie/compare/127924/149510/boomerang/vs/call-center-software)

# Compare Boomerang vs CallTools

Canonical: https://www.capterra.ie/compare/127924/149510/boomerang/vs/call-center-software

> Detailed comparison between Boomerang and CallTools. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Boomerang | CallTools |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 39 | 156 |
| **Starting Price** | US$195.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Boomerang

Midsize to large business with 100+ employees. Strong focus on improving business processes and communication with customers, suppliers and employees.

### CallTools

We service BPO's, Call Centers, Telemarketers, Appointment Setters, Sales and Customer Support Centers 50-100+ Seats or CRM users that only want to talk to Live Customers, Leads \&amp; Prospects. Call us\!

## Key features

### Boomerang

- API

### CallTools

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Dashboard
- FCC Compliance
- Inbound Call Centre
- Integrations Management
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Performance Management
- Progressive Dialer
- Real-Time Data
- Reminders

## Links

- [View Boomerang Profile](https://www.capterra.ie/software/127924/boomerang)
- [View CallTools Profile](https://www.capterra.ie/software/149510/call-center-software)
- [View Original Comparison](https://www.capterra.ie/compare/127924/149510/boomerang/vs/call-center-software)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Boomerang vs CallTools Comparison - Capterra Ireland 2026","description":"Compare Boomerang vs CallTools. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/127924/149510/boomerang/vs/call-center-software","about":[{"@id":"https://www.capterra.ie/software/127924/boomerang#software"},{"@id":"https://www.capterra.ie/software/149510/call-center-software#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/127924/149510/boomerang/vs/call-center-software#breadcrumblist"},"@id":"https://www.capterra.ie/compare/127924/149510/boomerang/vs/call-center-software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ie/#website"},"publisher":{"@id":"https://www.capterra.ie/#organization"},"inLanguage":"en-IE"},{"name":"Boomerang","description":"Boomerang is used to improve communication with customers, suppliers, partners and employees, automate business processes and data-driven distribution of business intelligence through a wide range of pre built and powerful notification services. Boomerang helps companies around the world to build tailored notification solutions fast with an easy to use yet flexible user interface.","url":"https://www.capterra.ie/software/127924/boomerang","@id":"https://www.capterra.ie/software/127924/boomerang#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":39},"offers":{"price":"195","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Windows"},{"name":"CallTools","description":"Revolutionize your contact center with CallTools— the cutting-edge cloud-based software that comes with unlimited minutes and integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reports","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c2e1102d-61d7-459b-b5f7-f2850e1be62b.png","url":"https://www.capterra.ie/software/149510/call-center-software","@id":"https://www.capterra.ie/software/149510/call-center-software#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":156},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.capterra.ie/compare/127924/149510/boomerang/vs/call-center-software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"App Development Software","position":2,"item":"/directory/30082/application-development/software","@type":"ListItem"},{"name":"Boomerang vs CallTools","position":3,"item":"https://www.capterra.ie/compare/127924/149510/boomerang/vs/call-center-software","@type":"ListItem"}]}]}
</script>