---
description: Compare Lansweeper vs JIRA Service Management. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lansweeper vs JIRA Service Management Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Lansweeper \<span\>vs\</span\> JIRA Service Management](https://www.capterra.ie/compare/126334/138769/lansweeper/vs/jira-service-management)

# Compare Lansweeper vs JIRA Service Management

Canonical: https://www.capterra.ie/compare/126334/138769/lansweeper/vs/jira-service-management

> Detailed comparison between Lansweeper and JIRA Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Lansweeper | JIRA Service Management |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 75 | 770 |
| **Starting Price** | - | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Lansweeper

All company sizes: Small, Mid Size and Large (Enterprise) companies, MSP and Consultants.

### JIRA Service Management

Jira Service Management is used by IT support teams, IT operations departments, HR departments, engineering teams, facilities managers, and enterprise organizations.

## Key features

### Lansweeper

- API
- Activity Tracking
- Asset Tracking
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Alerts
- Email Management
- Help Desk Management
- IT Reporting
- Issue Management
- License Management
- Maintenance Scheduling
- Monitoring
- Performance Metrics
- Real-Time Reporting
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

### JIRA Service Management

- API
- Activity Tracking
- Asset Tracking
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Alerts
- Email Management
- Help Desk Management
- IT Reporting
- Issue Management
- License Management
- Maintenance Scheduling
- Monitoring
- Performance Metrics
- Real-Time Reporting
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Lansweeper Profile](https://www.capterra.ie/software/126334/lansweeper)
- [View JIRA Service Management Profile](https://www.capterra.ie/software/138769/jira-service-management)
- [View Original Comparison](https://www.capterra.ie/compare/126334/138769/lansweeper/vs/jira-service-management)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Lansweeper vs JIRA Service Management Comparison - Capterra Ireland 2026","description":"Compare Lansweeper vs JIRA Service Management. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/126334/138769/lansweeper/vs/jira-service-management","about":[{"@id":"https://www.capterra.ie/software/126334/lansweeper#software"},{"@id":"https://www.capterra.ie/software/138769/jira-service-management#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/126334/138769/lansweeper/vs/jira-service-management#breadcrumblist"},"@id":"https://www.capterra.ie/compare/126334/138769/lansweeper/vs/jira-service-management#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"Lansweeper","description":"Lansweeper helps organizations see, understand, and make confident decisions about their entire technology estate across IT, OT, IoT, and Cloud. Lansweeper automatically discovers and inventories every asset: hardware, software, and user—then connects that data to insights about usage, lifecycle, risk - and much more. The result is Technology Asset Intelligence (TAI): a trusted foundation of knowledge that turns your raw inventory data into clear, actionable understanding.\n\n• With this intelligence, IT, Security, and Finance teams can:\n• Eliminate blind spots and security gaps.\n• Identify cost-saving and optimization opportunities.\n• Support audits, migrations, and strategic planning with confidence.\n• Align decisions across teams using one reliable source of truth.\n\nWhat began as a visibility tool has evolved into a decision-making platform—helping more than 20,000 organizations worldwide, including CMA CGM, Rentokil, Fiskars, Nestlé, and Nvidia, to turn technology data into business","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/665115ac-b0c3-4754-80b6-c7d30468d7a6.png","url":"https://www.capterra.ie/software/126334/lansweeper","@id":"https://www.capterra.ie/software/126334/lansweeper#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":75,"ratingValue":4.5},"operatingSystem":"Cloud, Windows, Windows on premise"},{"name":"JIRA Service Management","description":"JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.\n\nThe platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/278c8b7c-3fac-45c1-9fbe-2c9c9c8f2716.png","url":"https://www.capterra.ie/software/138769/jira-service-management","@id":"https://www.capterra.ie/software/138769/jira-service-management#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":770,"ratingValue":4.5},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ie/compare/126334/138769/lansweeper/vs/jira-service-management#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Lansweeper vs JIRA Service Management","position":3,"item":"https://www.capterra.ie/compare/126334/138769/lansweeper/vs/jira-service-management","@type":"ListItem"}]}]}
</script>
