---
description: Compare GLPI vs SapphireIMS. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GLPI vs SapphireIMS Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/30959/cmdb/software) > [GLPI \<span\>vs\</span\> SapphireIMS](https://www.capterra.ie/compare/126254/148203/glpi/vs/sapphireims)

# Compare GLPI vs SapphireIMS

Canonical: https://www.capterra.ie/compare/126254/148203/glpi/vs/sapphireims

> Detailed comparison between GLPI and SapphireIMS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | GLPI | SapphireIMS |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 41 | 65 |
| **Starting Price** | €19.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation |

## Best for

### GLPI

GLPI can be use from small to very large organizations

### SapphireIMS

Small, Mid \&amp; Large enterprises who needed comprehensive ITSM/ITOM solution with flexibility to build on top of these solutions. Our platforms are AI-powered and helps in building Agentic AI solutions.

## Key features

### GLPI

- API
- Activity Dashboard
- Asset Lifecycle Management
- Asset Tracking
- Change Management
- Contract/License Management
- Cost Tracking
- Dashboard Creation
- IT Asset Tracking
- Incident Management
- Inventory Management
- Inventory Tracking
- Knowledge Base Management
- Monitoring
- Problem Management
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management

### SapphireIMS

- API
- Activity Dashboard
- Asset Lifecycle Management
- Asset Tracking
- Change Management
- Contract/License Management
- Cost Tracking
- Dashboard Creation
- IT Asset Tracking
- Incident Management
- Inventory Management
- Inventory Tracking
- Knowledge Base Management
- Monitoring
- Problem Management
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management

## Links

- [View GLPI Profile](https://www.capterra.ie/software/126254/glpi)
- [View SapphireIMS Profile](https://www.capterra.ie/software/148203/sapphireims)
- [View Original Comparison](https://www.capterra.ie/compare/126254/148203/glpi/vs/sapphireims)

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