---
description: Compare Setmore vs Zoho Desk. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Setmore vs Zoho Desk Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [Setmore \<span\>vs\</span\> Zoho Desk](https://www.capterra.ie/compare/122035/169505/setmore/vs/zoho-desk)

# Compare Setmore vs Zoho Desk

Canonical: https://www.capterra.ie/compare/122035/169505/setmore/vs/zoho-desk

> Detailed comparison between Setmore and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Setmore | Zoho Desk |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 958 | 2212 |
| **Starting Price** | US$12.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Setmore

Built for businesses and organizations of all sizes, non-profits, and communities.

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

## Key features

### Setmore

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Customer Support
- Customisable Branding
- Data Import/Export
- Drag & Drop
- Email Management
- Mobile Access
- Reporting & Statistics
- SMS Messaging
- Social Media Integration
- Third-Party Integrations
- User Management
- Website Integration

### Zoho Desk

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Call Tracking
- Computer Telephony Integration
- Customer Support
- Customisable Branding
- Data Import/Export
- Drag & Drop
- Email Management
- Mobile Access
- Reporting & Statistics
- SMS Messaging
- Social Media Integration
- Third-Party Integrations
- User Management
- Website Integration

## Links

- [View Setmore Profile](https://www.capterra.ie/software/122035/setmore)
- [View Zoho Desk Profile](https://www.capterra.ie/software/169505/zoho-desk)
- [View Original Comparison](https://www.capterra.ie/compare/122035/169505/setmore/vs/zoho-desk)

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