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Teamwork.com vs Zoho Desk
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$10.99/month
US$14.00/month
Ratings
Overall
4.5 (877)Overall
4.5 (2,171)Best for
Businesses that deliver client work and are looking to become more efficient, organized, profitable, and happy. Save time and boost collaboration while increasing profitability and growth.
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Features
- API
- Activity Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Monitoring
- Performance Management
- Project Management
- API
- Activity Tracking
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Monitoring
- Performance Management
- Project Management
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat