---
description: Compare Bitrix24 vs Vivocha. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Vivocha Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/30657/construction-crm/software) > [Bitrix24 \<span\>vs\</span\> Vivocha](https://www.capterra.ie/compare/113540/143056/bitrix24/vs/vivocha)

# Compare Bitrix24 vs Vivocha

Canonical: https://www.capterra.ie/compare/113540/143056/bitrix24/vs/vivocha

> Detailed comparison between Bitrix24 and Vivocha. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Vivocha |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 986 | 2 |
| **Starting Price** | US$69.00 | US$52.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Vivocha

\- Banks&#10;- Financial companies&#10;- Telcos&#10;- Utilities

## Key features

### Bitrix24

- API
- Activity Tracking
- Alerts/Escalation
- Automatic Call Distribution
- Call Centre Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Feedback Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Video Chat

### Vivocha

- API
- Activity Tracking
- Alerts/Escalation
- Automatic Call Distribution
- Call Centre Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Feedback Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Video Chat

## Links

- [View Bitrix24 Profile](https://www.capterra.ie/software/113540/bitrix24)
- [View Vivocha Profile](https://www.capterra.ie/software/143056/vivocha)
- [View Original Comparison](https://www.capterra.ie/compare/113540/143056/bitrix24/vs/vivocha)

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