---
description: Compare Calabrio ONE vs 3CX. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Calabrio ONE vs 3CX Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [Calabrio ONE \<span\>vs\</span\> 3CX](https://www.capterra.ie/compare/110588/158704/calabrio-one-suite/vs/3cx)

# Compare Calabrio ONE vs 3CX

Canonical: https://www.capterra.ie/compare/110588/158704/calabrio-one-suite/vs/3cx

> Detailed comparison between Calabrio ONE and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Calabrio ONE | 3CX |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 263 | 467 |
| **Starting Price** | US$295.00 | US$350.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Calabrio ONE

Built to take full advantage of agile cloud-based platforms, Calabrio ONE is easy to use and provides the insights you need to improve customer and agent experience in your contact center.

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### Calabrio ONE

- API
- Activity Tracking
- Archiving & Retention
- CRM
- Call Disposition
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Recording
- Search/Filter
- Surveys & Feedback
- Video Conferencing

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- CRM
- Call Disposition
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Centre
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Recording
- Search/Filter
- Surveys & Feedback
- Video Conferencing

## Links

- [View Calabrio ONE Profile](https://www.capterra.ie/software/110588/calabrio-one-suite)
- [View 3CX Profile](https://www.capterra.ie/software/158704/3cx)
- [View Original Comparison](https://www.capterra.ie/compare/110588/158704/calabrio-one-suite/vs/3cx)

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