ConSol CM/Complaint vs Everest

Best for

Who Uses This Software?

Mittelständische und große Unternehmen ab einer Größe von 50 Mitarbeitern.
Everest is a good match for Food, Financial, Healthcare and Manufacturing Companies. Manage customer and consumer issues along with supplier issues and corrective actions.
Pricing

Starting Price

US$217.00/month
N/A

Free Trial

  • Yes
  • No

Free Version

  • No
  • No

Details

Cloud Starter Version beinhaltet 3 Concurrent User Lizenzen
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Case Management
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customer Complaint Tracking
  • Feedback Management
  • Forms Management
  • Issue Tracking
  • Quality Assurance Management
  • Routing
  • Self Service Portal
  • Case Management
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customer Complaint Tracking
  • Feedback Management
  • Forms Management
  • Issue Tracking
  • Quality Assurance Management
  • Routing
  • Self Service Portal
Ratings

Overall

5 / 5

Ease of Use

5 / 5

Customer Service

5 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars