---
description: Compare hellomateo vs Glassix. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: hellomateo vs Glassix Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [hellomateo \<span\>vs\</span\> Glassix](https://www.capterra.ie/compare/1051241/1052241/mateo/vs/glassix)

# Compare hellomateo vs Glassix

Canonical: https://www.capterra.ie/compare/1051241/1052241/mateo/vs/glassix

> Detailed comparison between hellomateo and Glassix. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | hellomateo | Glassix |
| **Overall rating** | 5.0/5 | 5.0/5 |
| **Total Reviews** | 3 | 103 |
| **Starting Price** | - | US$49.00 |
| **Free Trial** | - | Yes |
| **Free Version** | - | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars |

## Best for

### hellomateo

B2C companies in retail, automotive, healthcare \&amp; services aiming to scale engagement with AI chatbots and automated customer journeys on WhatsApp and more\!

### Glassix

USA&#10;Canada&#10;United Kingdom&#10;Europe&#10;LATAM&#10;GCC

## Key features

### hellomateo

- API
- Activity Dashboard
- Batch Communications
- CRM
- Chat/Messaging
- Customer Database
- Customer History
- Customisable Branding
- Email Management
- Feedback Management
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics
- SMS Messaging
- Social Media Integration
- Surveys & Feedback
- Video Support

### Glassix

- API
- Activity Dashboard
- Batch Communications
- CRM
- Chat/Messaging
- Customer Database
- Customer History
- Customisable Branding
- Email Management
- Feedback Management
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics
- SMS Messaging
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Support

## Links

- [View hellomateo Profile](https://www.capterra.ie/software/1051241/mateo)
- [View Glassix Profile](https://www.capterra.ie/software/1052241/glassix)
- [View Original Comparison](https://www.capterra.ie/compare/1051241/1052241/mateo/vs/glassix)

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