---
description: Compare IT Asset Management vs Freshservice. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT Asset Management vs Freshservice Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [IT Asset Management \<span\>vs\</span\> Freshservice](https://www.capterra.ie/compare/104949/132997/it-asset-management/vs/freshservice)

# Compare IT Asset Management vs Freshservice

Canonical: https://www.capterra.ie/compare/104949/132997/it-asset-management/vs/freshservice

> Detailed comparison between IT Asset Management and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | IT Asset Management | Freshservice |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 6 | 685 |
| **Starting Price** | US$1,000.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### IT Asset Management

For businesses with \&gt;100 employees, an IT asset management solution providing full lifecycle asset management, network discovery, software asset management and procurement.

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

## Key features

### IT Asset Management

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Dashboard
- Event Logs
- IT Asset Tracking
- IT Reporting
- Incident Management
- License Management
- Maintenance Scheduling
- Monitoring
- Reporting/Analytics
- SSL Security
- Single Sign On
- Supplier Management
- Workflow Management

### Freshservice

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Dashboard
- Event Logs
- IT Asset Tracking
- IT Reporting
- Incident Management
- License Management
- Maintenance Scheduling
- Monitoring
- Reporting/Analytics
- SSL Security
- Single Sign On
- Supplier Management
- Workflow Management

## Links

- [View IT Asset Management Profile](https://www.capterra.ie/software/104949/it-asset-management)
- [View Freshservice Profile](https://www.capterra.ie/software/132997/freshservice)
- [View Original Comparison](https://www.capterra.ie/compare/104949/132997/it-asset-management/vs/freshservice)

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