---
description: Compare LiveAgent vs AnnounceKit. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs AnnounceKit Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> AnnounceKit](https://www.capterra.ie/compare/102188/190137/liveagent/vs/announcekit)

# Compare LiveAgent vs AnnounceKit

Canonical: https://www.capterra.ie/compare/102188/190137/liveagent/vs/announcekit

> Detailed comparison between LiveAgent and AnnounceKit. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | AnnounceKit |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 31 |
| **Starting Price** | US$15.00 | US$59.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### AnnounceKit

Project owners and managers who want to share product updates and changes with their customers and get feedback from them.

## Key features

### LiveAgent

- Automatic Call Distribution
- Call Tracking
- Call Tracking Metrics
- Communication Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Templates
- Email Monitoring
- Feedback Management
- Lead Management
- Monitoring
- Natural Language Processing
- Performance Management
- Real-Time Data
- Recording
- Reporting/Analytics
- Support Ticket Management
- Task Automation
- Transfers/Routing
- Widgets

### AnnounceKit

- Communication Management
- Feedback Management
- Reporting/Analytics
- Widgets

## Links

- [View LiveAgent Profile](https://www.capterra.ie/software/102188/liveagent)
- [View AnnounceKit Profile](https://www.capterra.ie/software/190137/announcekit)
- [View Original Comparison](https://www.capterra.ie/compare/102188/190137/liveagent/vs/announcekit)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs AnnounceKit Comparison - Capterra Ireland 2026","description":"Compare LiveAgent vs AnnounceKit. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/102188/190137/liveagent/vs/announcekit","about":[{"@id":"https://www.capterra.ie/software/102188/liveagent#software"},{"@id":"https://www.capterra.ie/software/190137/announcekit#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/102188/190137/liveagent/vs/announcekit#breadcrumblist"},"@id":"https://www.capterra.ie/compare/102188/190137/liveagent/vs/announcekit#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.ie/software/102188/liveagent","@id":"https://www.capterra.ie/software/102188/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"AnnounceKit","description":"AnnounceKit is a newsfeed with eye-catching widgets. Best way announce product updates, release notes, changelog or whatever you call it.\nIt is powered with email notifications, user feedback, analytics and users segmentation","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/417f8096-ef15-4f57-bfaf-d833aa271076.png","url":"https://www.capterra.ie/software/190137/announcekit","@id":"https://www.capterra.ie/software/190137/announcekit#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":31},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ie/compare/102188/190137/liveagent/vs/announcekit#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs AnnounceKit","position":3,"item":"https://www.capterra.ie/compare/102188/190137/liveagent/vs/announcekit","@type":"ListItem"}]}]}
</script>
