---
description: Compare LiveAgent vs Khoros Communities. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Khoros Communities Comparison - Capterra Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Khoros Communities](https://www.capterra.ie/compare/102188/184925/liveagent/vs/khoros-communities)

# Compare LiveAgent vs Khoros Communities

Canonical: https://www.capterra.ie/compare/102188/184925/liveagent/vs/khoros-communities

> Detailed comparison between LiveAgent and Khoros Communities. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Khoros Communities |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1753 | 10 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Khoros Communities

Khoros is the communities solution of choice for the world's largest brands.

## Key features

### LiveAgent

- API
- Chat/Messaging
- Commenting/Notes
- Communication Management
- Content Management
- Customer Experience Management
- Customisable Branding
- Discussions/Forums
- Email Monitoring
- Engagement Tracking
- Feedback Management
- Gamification
- Knowledge Base Management
- Live Chat
- Natural Language Processing
- Personalisation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Tagging

### Khoros Communities

- API
- Chat/Messaging
- Commenting/Notes
- Communication Management
- Content Management
- Customer Experience Management
- Customisable Branding
- Discussions/Forums
- Engagement Tracking
- Feedback Management
- Gamification
- Knowledge Base Management
- Live Chat
- Personalisation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Tagging

## Links

- [View LiveAgent Profile](https://www.capterra.ie/software/102188/liveagent)
- [View Khoros Communities Profile](https://www.capterra.ie/software/184925/khoros-communities)
- [View Original Comparison](https://www.capterra.ie/compare/102188/184925/liveagent/vs/khoros-communities)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Khoros Communities Comparison - Capterra Ireland 2026","description":"Compare LiveAgent vs Khoros Communities. Learn more about each of the software’s price, features, and helpful software reviews for Irish business users.","url":"https://www.capterra.ie/compare/102188/184925/liveagent/vs/khoros-communities","about":[{"@id":"https://www.capterra.ie/software/102188/liveagent#software"},{"@id":"https://www.capterra.ie/software/184925/khoros-communities#software"}],"breadcrumb":{"@id":"https://www.capterra.ie/compare/102188/184925/liveagent/vs/khoros-communities#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ie/compare/102188/184925/liveagent/vs/khoros-communities#webpage","isPartOf":{"@id":"https://www.capterra.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.capterra.ie/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.ie/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Khoros Communities","description":"Khoros Communities enable organizations to host a vibrant space where people find answers, develop expertise, share experiences, and build your brand.\n\nKhoros, leader in brand communities, powers over 400 of the worlds most recognized brands. With 15+ years of experience, the most robust set of features, a platform built for enterprise scale and security, and a dedicated services organization.\n\nKhoros ensures your community will reduce cost, delight customers &amp; grow your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9e923aa1-2cc4-40ff-9bf1-3e407d763c3e.png","url":"https://www.capterra.ie/software/184925/khoros-communities","@type":"SoftwareApplication","@id":"https://www.capterra.ie/software/184925/khoros-communities#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":10},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Khoros Communities","position":3,"item":"https://www.capterra.ie/compare/102188/184925/liveagent/vs/khoros-communities","@type":"ListItem"}],"@id":"https://www.capterra.ie/compare/102188/184925/liveagent/vs/khoros-communities#breadcrumblist"}]}
</script>
