15 years helping Irish businesses
choose better software

LiveAgent vs Zendesk Suite

Not provided by vendor
US$55.00/month
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
10/10
  • Blended Call Centre
  • Call Monitoring
  • Call Scripting
  • Change Management
  • Forms Management
  • Issue Tracking
  • Offline Form
  • Quality Assurance
  • Real-Time Data
  • Service Level Agreement (SLA) Management
10/10
  • Blended Call Centre
  • Call Monitoring
  • Call Scripting
  • Change Management
  • Forms Management
  • Issue Tracking
  • Offline Form
  • Quality Assurance
  • Real-Time Data
  • Service Level Agreement (SLA) Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat